NOT READY TO START? TRY THESE...

WEB DESIGN FREQUENTLY ASKED QUESTIONS

We’ve been in business since 2011, and we’ve heard it all.
See below to find an answer to commonly asked web design frequently asked questions.

Communication is important. In our feedback from past clients, we learned that communicating what we have done and when and by who it was done was far more important than a call from a “manager”. Our system allows you see what has been done on the same day it was done and by who including what time it was done. No one needs to suffer from scheduled meeting narratives that aren’t specific in detail or explain what has been done. We over-communicate and some clients turn it down.

In most cases…Yes. However, Conceptualized Design builds websites preconfigured for digital marketing purposes. Search Engine Optimization (SEO) is a particular approach to the coding of the website. If you have a Wix or Squarespace website, you don’t have the control like you do on a WordPress website. On WordPress, we can modify 99% of everything on the page(s) while Wix/Squarespace only provide “spaces” to add content. The good news is we offer transfers to WordPress for a third the cost of a new website.

Yes. We use Website Service Agreements only for website design and development projects. This agreement outlines all of the services, details, and expectations of both parties to ensure that the website project and scope of work are clearly defined to ensure that everything that was discussed is agreed upon, in writing, and makes sure we are all accountable for our own parts in the process.

No. Most of our web hosting and care plans are on a month to month subscription basis, while a few web hosting plans offer yearly or multi-year discounted prices on subscriptions. We believe that a client should not be locked in to their web hosting (as many big web hosting companies do). If we are not providing a good service to our clients, our clients should have the freedom to find another service provider to cover their needs.

Your current provider isn’t telling you everything. Our value over our competitors is that we track time in detailed logs and represent our services coordinated with how much time you’ve purchased. Every project is based on a time estimate. With our time logs, we can tell you who worked on your account and exactly what they did…and when they did it. We are accountable to your money and our time. Our competitors won’t have such a detailed story of what happened last week.

We are less expensive than the big boys, and competitive with the rest, but we’re really good at what we do. However, we don’t don’t sell outcomes…we sell our time. This is different than any agency we’ve met. When you have a project we make an estimate of time, from experience, and quote a rate based on how much time. Once we get to 80% of the project time allotment, meaning 20% away from the estimated time, we start pushing communication based on this urgency to finish. If we get to the end of the time and the project isn’t complete, our communication and accountability helps determine how much additional time may be needed.

Of course. Bartering is a lost trade and if you have something of value to put on the table for our services and that item serves our team members then it’s simple. For example, most restaurants operate at an average 23% food lost each week. That means we can pick up a credit at our favorite restaurant while the place doesn’t have to spend any more cash on product and we reduce their losses. Win-win. If you have inventory or services for “universal” needs, then you may find yourself in a trade agreement with us.

No, while we do have many clients from Manhattan, Kansas, we have clients all throughout the United States. Just like with our local clients, we make use of technology to work together seamlessly, regardless of location through remote work, utilizing online project management software, and online meetings.

Our partnerships are built on trust and we want to work with clients who know their business and respect that we know ours.

Yes! At the end of the project, once all payments have been made for the web project, all property belongs to you, and is provided upon request.

As each website is unique in size, requirements, and complexity, there are many variables that can determine a timeline, though most websites take approximately 6 to 18 weeks to complete.

As we strive to offer affordable web design services to our clients. We offer stock photos as an addon to any of our website design that we offer. If you need them, we can add them.

We offer content writing as an addon to any of our website designs, as we believe a “one-size” does not fit all. If you help with content writing, we can add this to your plan.

Yes, all of our websites are completely mobile responsive, where they automatically adjust to the type of device your visitor is using.

We build customized solutions to our clients needs and budget. With all of our proposals, we offer SEO as an addon to any of our base website designs that we offer.

Yes, though only in certain cases, such as for local photography, videography, drone video, animations, and other location-based services, or if one of our team members is gone, sick, on maternity leave, etc. Then we have a backup team member in place to handle any needs that we may have. We work to partner with as many local professionals to utilize as many local resources whenever possible.

NEARLY A DECADE IN BUSINESS

WHAT’S IT LIKE TO WORK WITH US?

We create and deliver customized web solutions tailored
to our clients needs that brings their brand to life online.

LET'S WORK TOGETHER

REQUEST AN ESTIMATE

Bring to the table win-win strategies to ensure great web design, marketing and hosting strategies to dominate your niche market. At the end of the day, and going forward, a new normal that has evolved from our relationship. Your website is fully managed. Giving you peace of mind.