Looking online we found a cool new tool to use for your online business that integrates with WooCommerce to be an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social. JivoChat.
JivoChat is much more than just a regular live chat! It offers you a 360° business communication system. JivoChat connects message funnels, offers calls, and is freely configurable and customizable! With its charming, user-friendly and responsive design, it is easy to use and works perfectly on any device.
Get on your customers’ level
Your customers are on websites, the phone, social media, the list goes on. JivoChat allows visitors to talk to you using their favorite platforms, so you never miss an opportunity to make a connection.
Give your team tools to respond lightning fast
Agents receive all chats, emails, and calls in one Jivo app, so no more time-consuming fumbling between different windows. The result? Efficient client/agent communication, less distraction, and all the necessary tools to provide exceptional customer support.
Visitors still leaving your site? Engage them immediately with proactive invitations!
Every month, millions of JivoChat messages begin with proactive invitations.Just like being greeted at a physical store, this sort of friendly gesture goes a long way.
… and visitors are more likely to become your customers.
Increase your purchases made through mobile devices
With JivoChat’s mobile widget, you can engage with customers who prefer to access your website through their phone.
Customers can request one-click calls or send messages to you using apps such as Facebook Messenger. This gives them the freedom to continue the dialogue with you even after they leave your website.
Customers can make one-click calls or send messages to you using their favorite instant messenger, giving both of you the freedom to continue the dialogue even after the customer leaves the website.
Ultimate Business Communicator for your E-commerce
Jivo is omnichannel! Live chats on your website, messages to your Facebook page, messages to your company’s email address, and calls to a phone number in any country – all go to one convenient JivoChat app.
- Everything is in one place: your messages and chat history can be found in one inbox, so there is no need to sign up for multiple communication tools.
- Super easy: your team can react quickly to all inquiries — you don’t have to switch between apps to reply on different channels.
- Sales booster: you can double your sales by increasing website conversion rates and building better customer service experiences.
How does it work? One tool to rule them all
- Live Chat: Talk with new and current visitors to your site with a proactive in-app chat.
- Facebook: Continue your conversation on your customers’ favorite social media outlet: Facebook.
- Business Phone: Get a phone number in 50+ countries or activate any existing number to make outgoing calls with Jivo Business Phone. Use professional features such as call recordings, transfers, routing and more. A unique Instant Callbacks feature encourages your potential customers to call you so that you can close more deals.
- Email: Redirect emails from your company’s address (like email@example.com) to the JivoChat Inbox – your team will reply faster, and no emails will ever be missed.
- Social Proof: JivoChat empowers every month 250k websites and 40k Facebook Pages around the world to engage in over 12 million live chats.
What makes JivoChat different?
- Omnichannel: Send and receive client communications through live website chat, phone, email, and Facebook.
- Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.
- Folks really love our mobile app: JivoChat mobile is rated 4.6 on the Apple AppStore, higher than most other live chat apps!
- Multi-agent chats: Transfer and invite colleagues to participate in open support chats with customers.
How does it do better?
- Access Facebook: Have live chat on Facebook easily without needing to log in or open a new tab.
- Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate live chats with them upon conditions you’ve set.
- Automatic Translator: Forget the language barriers: JivoChat will translate your live chat in both directions instantly and fluently.
- Quick Phrases & Canned Responses: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.
- Pointer: Highlight specific items on your website for your visitors.
- Typing Insight: See the messages that visitors live typing before they hit “send.”
- CRM Integrations, API, Webhooks and Mobile SDK: Connect each tool to our platform and build an amazing support system.
- Quick Site Load Time: Don’t worry about your loading time: JivoChat scripts are loaded asynchronously.
- 24/7 Support: We promise that we will never let you down.
Check it out: https://www.jivochat.com
*As a disclaimer, this does contain an affiliate link for any purchases made through this 3rd party system.